Privacy Policy
The Insolvency Directory respects your privacy. This notice explains what information we collect when you use theinsolvencydirectory.co.uk, why we collect it, and your rights under UK GDPR. It is general information about our directory service and is not legal advice.
In England and Wales, personal insolvency solutions include IVAs, bankruptcy and Debt Relief Orders. Different rules apply in Scotland and Northern Ireland.
Reviewed: 1 March 2026 by Editorial Team
Controller
The controller for personal data processed via this website is the operator of The Insolvency Directory (theinsolvencydirectory.co.uk). Contact: hello@theinsolvencydirectory.co.uk.
Cookies and analytics
We aim to use privacy-respecting analytics. Essential cookies may be required for security and session continuity on interactive tools.
Frequently asked questions
- What data do you collect from the matching form?
- We collect answers about location, debt band, income, homeowner status and urgency. Name, phone and email are collected only if you ask us to introduce you to a firm. That consent is stored with a timestamp and IP address.
- Do you put personal data in URLs?
- No. Wizard state is kept server-side. Results pages are noindexed and must not expose personal data in the address bar.
- Who receives lead information?
- Verified firms that are matched to your enquiry may receive the details needed to contact you. We do not sell consumer leads to unrelated third parties.
- How long do you keep data?
- Introduction records are kept for matching, delivery, credit disputes and legal compliance, then deleted or anonymised. Typical retention is up to 24 months unless a longer period is required.
- How do I exercise my rights?
- Email support@theinsolvencydirectory.co.uk to request access, correction, deletion or restriction, subject to legal exemptions.
Primary source: The Insolvency Service (GOV.UK)