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What is debt advice?

Debt advice is guidance from a regulated adviser about your options for dealing with money you owe. Good advice reviews your income, expenditure, priority debts and non-priority debts, then explains routes such as budgeting support, Breathing Space, DMPs, DROs, IVAs or bankruptcy. Free advice charities should be your first stop; this directory also helps you find regulated specialists if you need a formal solution.

In England and Wales, personal insolvency solutions include IVAs, bankruptcy and Debt Relief Orders. Different rules apply in Scotland and Northern Ireland.

Reviewed: 1 March 2026 by Editorial Team

In brief

  • Clear definition of the solution and who administers it.
  • Eligibility depends on debts, assets, income and location in the UK.
  • Costs and timescales vary — verify against GOV.UK and a regulated adviser.
  • Credit-file impacts typically last up to six years for formal solutions.
  • Free debt advice should be considered before committing to any product.

Next steps

Frequently asked questions

Is debt advice free in the UK?
Yes. Organisations such as StepChange, National Debtline, Citizens Advice and MoneyHelper provide free debt advice. You do not need to pay for an initial assessment.
Who regulates debt advice?
Most consumer credit and debt-counselling activities are regulated by the Financial Conduct Authority (FCA). Insolvency Practitioners are licensed separately for formal insolvency work.
What is Breathing Space?
Breathing Space (the Debt Respite Scheme) can give eligible people in England and Wales temporary protection from most creditor contact while they receive advice.
When should I speak to an Insolvency Practitioner?
Speak to an IP when a formal solution such as an IVA may be appropriate, or when free advice recommends exploring insolvency options. You can still start with a free adviser.
Will debt advice affect my credit score?
Seeking advice itself does not harm your credit score. The solutions you enter afterwards — such as a DMP, IVA or bankruptcy — can appear on your credit file.
Can this website give me personal advice?
No. The Insolvency Directory is a directory and referral service. We provide general information and introductions to regulated firms — not personalised debt advice.

Primary source: The Insolvency Service (GOV.UK)